Fed Ex is a JOKE! **UPDATED**
Not only is it a joke, but it’s ran by COMPLETE incompetents who are incapable of telling the truth, let alone delivering a package on it’s scheduled delivery date! I’ve sat here all day today waiting on a package that was to be delivered today. We had beautiful, sunny weather all day, until about 6:00 PM. At that point it started hazing over and you could tell we were going to get fog. At 7:00 PM I finally decided to call FedEx to see if they had a more updated status of the packages I have been waiting all day for. The polite lady on the other end of the line stated that there was a message “attached” to my package stating something about bad weather conditions all day and that the delivery was changed to tomorrow. When I told her that our bad weather conditions came in less than an hour ago, she got very snippy with me and said “That’s not what my system says”. OK, your system in another state compared to my eyes looking out the window…..HMMMMMMMM…..I’d tend to think that I’m a little more accurate on the weather conditions here than she was, wouldn’t you?
I’m ticked! First because I sat here ALL DAY WAITING on a package that was SCHEDULED for delivery today SPECIFICALLY! Second because I won’t be home tomorrow morning, which is why this was set to be delivered today!
Well hey, what do you know, they FINALLY updated their website on the tracking of my packages. BUT, get this, one package has an exception for delivery set for tomorrow, but the other one DOESN’T! OMG, complete and TOTAL BUFFOON IDIOTS RUN THIS COMPANY!
At approximately 9:15 PM tonight I finally was told by a supervisor by the name of Celia that my packages would definitely not be delivered tonight. HOW DIFFICULT WAS THAT? She also told me that she would “put a trace” on my packages and that someone would call me tomorrow. I’m beyond ticked and from this point forward I refuse to purchase anything EVER from a company that only ships via FedEx! This really sucks because we had decided that we were going to purchase another bed from the company that I won this one from. I’ll call them tomorrow and find out of they have the option of shipping with someone other than FedEx, if they do, then we’ll still buy from them, if not, I’ll probably just buy a bed locally
BTW, their website STILL shows that one of my packages is on the truck for delivery today **rolls eyes**
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I really hope they get this fixed for you. It’s not like it’s a small box, it’s gonna draw attention if it sits out there, and if it rains, ruined.
[...] now, Holly is having a HUGE problem with these guys. FedEx is a JOKE! she says, and oh, how true that is. She was supposed to have a couple of very large packages, [...]
FedEx SUCKS. If they’re not delivering my stuff to the wrong darn apartment, they’re losing other people’s stuff and not delivering things when promised. FedEx has really gone down the tubes!
Completely agree about Fed Ex… I hate having anything delivered by them.. unfortunately, when I do, it’s because I haven’t another option.
One time.. they sent my package to the sorting station in my city.. but apparently, because it was 2 days early, they decided to send it a state away and then back again. I was so mad, but at least I got it “on time”.
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